CallingYou.AI
An AI assistant for hotels, spas, salons, shops and local services. Answer callers, coordinate appointments, capture guest and customer requests, and keep your team informed.
For your business
Choose your business type. Your Assistant starts with the right questions, service context and handoff rules — on the phone and in the browser.
Capture reservation enquiries and help guests with their requests.
Set up my AssistantCapture stay enquiries and help guests prepare for arrival.
Set up my AssistantHandle treatment appointments and spa-day enquiries.
Set up my AssistantCoordinate wellness sessions and programme enquiries.
Set up my AssistantHandle hair appointments and schedule changes.
Set up my AssistantHandle beauty treatments and appointment changes.
Set up my AssistantAnswer shop enquiries and arrange customer visits.
Set up my AssistantArrange personal shopping visits and capture item enquiries.
Set up my AssistantYour team confirms room availability, treatment resources and stock. The Assistant captures requests and uses the business information you approve.
Use cases
Start where it hurts most, grow into a line that never sleeps. Appointment ops, Always-on line, and Concierge are real operating modes of the product — not a slide.
Appointment ops
With Appointment ops, CallingYou.AI calls your customers to confirm, remind, and reschedule service visits. Outcomes come back as structured states — confirmed, rescheduled, needs attention — not voicemail guesswork.
Always-on line
With Always-on line, CallingYou.AI answers after hours, on weekends, or when your team is busy. It introduces itself as an AI assistant and captures the caller’s request so your team can follow up.
Concierge
Concierge answers on the phone and in the browser. It gathers the service, stay or product request and shares the context with your team when a human decision is needed. Transfers follow your Team settings.
Example conversation — scripted
One written example per access mode. These are scripts, not recordings: to hear the real assistant, run the live demo.
ScenarioConfirm an appointment
Example conversation — scriptedCallingYou.AI assistant: Good morning, this is the virtual assistant of Rossi Thermo Service. Am I speaking with Mr. Bianchi?
Customer: Yes, speaking.
CallingYou.AI assistant: I'm calling to confirm your boiler maintenance appointment this Thursday at 9:30. Does that still work for you?
Customer: Thursday at 9:30 works for me, yes.
CallingYou.AI assistant: Perfect, you're confirmed for Thursday at 9:30. You'll get a reminder the day before. Thank you and have a great day!
ScenarioAfter-hours emergency message
Example conversation — scriptedCallingYou.AI assistant: Good evening, you've reached Rossi Thermo Service. I'm their virtual assistant — an automated AI system, not a person. The office is closed right now, but I can take a detailed message for the team.
Customer: Hi, our office heating went out this evening and we need someone as soon as possible.
CallingYou.AI assistant: I'm sorry to hear that. Can you give me the address and a phone number where the team can reach you tomorrow from 8:00?
Customer: Via Roma 12, Milan — 348 555 0192.
CallingYou.AI assistant: Thank you. I've logged the issue as urgent: heating out at Via Roma 12. The team will call you first thing tomorrow morning.
ScenarioBig job intake + human handoff
Example conversation — scriptedCallingYou.AI assistant: Good morning, you've reached Rossi Thermo Service. I'm their virtual assistant — an automated AI system, not a person. How can I help?
Customer: I need a quote to replace the whole AC system in my restaurant — it's a big job.
CallingYou.AI assistant: Understood. Let me collect the details: how many rooms, and roughly how many square meters?
Customer: Three rooms, about 180 square meters in total.
CallingYou.AI assistant: Thank you. For a project this size a colleague will follow up personally — I'm passing the full details to the team now, and you'll be contacted within one business day.
How it works
Keep your existing business number. Calls route through carrier-grade telephony — no new hardware, nothing for your customers to install.
Tell CallingYou.AI when you're open, which services you offer, and when a call must reach a human. Plain-language setup, not a configuration maze.
The assistant answers, discloses it's an AI, and confirms or books appointments within your rules. You stay in control: every outcome is logged and reviewable.
Skills
Eleven real tools on the line — not a brochure. You switch them on; the assistant never sees the rest.
Is Thursday morning still free for the boiler service?
Yes — 9:30 is open. I'll book it when you say yes.
Writes a new appointment only after an explicit yes, then can notify the shop and the caller.
Allowlisted per business. A gym does not get boiler playbooks. Concierge stays off until a human sink is tested. We do not publish euro amounts until live call costs are measured.
For AI agents
A procurement agent can read our pricing, sign up, and receive an API key without a human in the loop. Machine-readable discovery files, an OpenAPI spec, and a curl-first runbook. The agent signup API is in preview.
curl -sS https://callingyou.ai/agent-signup.mdIntegrations
The CallingYou.AI calendar is CalDAV-native and syncs with every major calendar provider, so any tool that writes into those calendars is covered without a dedicated connector — none of it is live for customers yet, and every name below carries its real status.
See all integrationsPricing
Pilot pricing is defined together with our first customers — we don't publish invented numbers.
For a single shop that wants confirmations handled
For teams that want the line covered day and night
For multi-location operations and integrations
Every plan includes AI disclosure on all calls, transcripts, and GDPR-aware data handling.
FAQ
Yes — always. Disclosure is built into the product and cannot be switched off. Every call opens with the assistant identifying itself as a virtual assistant.
The always-on line answers, discloses it's an AI, and takes a structured message: who called, what the problem is, where, and how urgent. Genuine emergencies can be escalated to a channel your team owns.
No. You keep your existing business number and CallingYou.AI handles the calls behind it through carrier-grade telephony.
CallingYou.AI is built for the EU market first. Data handling is designed around GDPR: minimal retention, tenant-level settings for recording and transcripts, and no resale of caller data. Compliance documentation ships with the pilot.
Availability depends on the country, phone number and capabilities your business needs. Choose your sector to configure your Assistant; confirm local activation requirements before going live.
Yes — that's a first-class path. We publish machine-readable discovery files and a curl runbook at /agent-signup.md. The agent signup API is currently in preview.
It hands off instead of improvising. The concierge methodology escalates to a channel your team owns, with the full context of the call attached — nothing gets dropped.
A published catalog of skills — look up the caller, check slots, book, confirm, reschedule, take a message, notify the shop, text the caller, or hand off to a human. Each shop only gets the tools that match what it offers. See the Skills section on this page.
Pre-seed
CallingYou.AI is looking for a pre-seed investor. The product answers the phone for a local business, books the work, and leaves the rest with the team. Write to hello@callingyou.ai.
Give guests and customers an Assistant that understands your business.
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